Help Center

How do I start my free trial?

Download Pound Drop from the App Store, create an account, and start your 3-day free trial. You won't be charged during the trial period. Cancel anytime before the trial ends to avoid charges.

How much does Pound Drop cost?

Pound Drop offers two options:

• Monthly: $4.99/month with a 3-day free trial
• Lifetime: $49.99 one-time payment

How do I cancel my subscription?

To cancel your subscription, go to your iPhone Settings → [Your Name] → Subscriptions → Pound Drop → Cancel Subscription. You must cancel at least 24 hours before your next billing date.

Is my data private and secure?

Yes! All your health data is stored locally on your device using secure encrypted storage. We do not store your weight, meals, or health metrics on our servers. Your data stays with you.

Can I switch between pounds (lbs) and kilograms (kg)?

Yes! In the Weight tab, tap the unit toggle to switch between lbs and kg. Your weight loss progress will be automatically converted and calculated correctly.

How do I track intermittent fasting?

Use the Wellness screen to set your fasting start time. The app will calculate your fasting hours and show you when you've reached your 16-hour intermittent fasting goal.

What happens if I delete the app?

Since all data is stored locally on your device, deleting the app will delete all your tracking data. Make sure to back up important information before deleting. Your subscription will remain active until you cancel it through the App Store.

How do I get a refund?

All purchases are processed through Apple. To request a refund, contact Apple Support directly or visit reportaproblem.apple.com

What is the Pound Drop Method?

The Pound Drop Method is our 4-step approach to sustainable weight loss:

1. Diet: Protein + wholefoods foundation, strategic carb timing
2. Fasting: Fast between meals and practice 16-hour intermittent fasting
3. Exercise: Minimum 30 min daily walk, don't overdo it
4. Track + Celebrate Wins: Daily logging, celebrate non-scale victories